Meta Genesis

About Us

Trade, Repair, and Upgrade – All in One Place

At Meta Genesis, we specialize in mobile device solutions that fit your lifestyle. From buying and selling used devices to professional repair services, we’ve got you covered.

16 K+
Devices Serviced with Excellence

Trusted and Secure

We erase all data before resale, ensuring your privacy is always protected.

Fast and Reliable Service

Quick, dependable solutions with expert advice and seamless service.

Customer Satisfaction

We aim to exceed your expectations with top-quality service every time.

Fair Pricing Policy

Transparent pricing with no hidden fees, for both trade-ins and repairs.

What We Offer

Explore Our
Full Range of Services

  • Phone Collection
  • Device Repair
  • Trade-In Service
  • Used Devices
  • Mobile Sales

Effortless Trade-In

3 Simple Steps to Trade In Your Phone

01
Meta Genesis
Step 1

Book a Collection

We make it convenient – no need to visit a store. Our team comes directly to your location

02
Meta Genesis
Step 2

Phone Evaluation

Our professionals will begin evaluating your phone immediately, ensuring you receive prompt and accurate feedback

03
Meta Genesis
Step 3

Instant Payment

Receive your payment immediately after the evaluation. No waiting, no hassle – we ensure a seamless and quick transaction right at your doorstep

Typical Issues

Our Repair Services Include

Phone Brands We Accept and Support

Meta Genesis
10
K
Satisfied Clients Served
100
%
Customer Satisfaction Rate
10
+
Years of Trusted Experience
16
K
Quality Products Traded

Customer Review

What people say about us

Need Help?

Frequently Asked
Questions

Discover clear answers to common questions about our services, including device repairs, on-site collection, and trade-in options. Learn how Meta Genesis can assist you today!

The trade-in process allows you to exchange your old mobile devices for instant cash or credit toward a new purchase. We evaluate your device based on its condition, brand, and model, offering you a competitive price. The trade-in is a convenient way to get value from your unused devices while contributing to a more sustainable environment through recycling.

Anyone with a used mobile device, regardless of its condition, is eligible to participate in our trade-in program. Whether you have a smartphone, tablet, or other mobile device, you can trade it in for cash or credit. Please ensure the device is not reported as lost or stolen, as this will disqualify it from our trade-in program.

You can trade in your devices through our on-site collection service, where we come to your location to evaluate and purchase your device on the spot. Alternatively, you can visit one of our stores in Klang Valley, Malaysia, to complete the trade-in. We aim to make the process as convenient as possible, offering multiple ways to trade in your old devices.

You can trade in any mobile phone as long as it can be turned on. We accept devices that are functional, regardless of their condition. Whether your phone is slightly used or shows signs of wear and tear, as long as it powers on, it's eligible for trade-in.